Welcome back! Loading your previous answers...

Tell us about your recent experience with Appliance Doctor

This survey will only take 30-60 seconds and helps us improve our service!

press Enter ↵

'Oops! something went wrong.',

How knowledgeable do you feel the service tech that visited you was?

1 → Bad

5 → Great

Bad Great

press Enter ↵

'Oops! something went wrong.',

How happy were you with the demeanor and professional appearance of the tech that visited you?

1 → Very Dissatisfied

5 → Very Satisfied

Very Dissatisfied Very Satisfied

press Enter ↵

'Oops! something went wrong.',

What appliance(s) did you have repaired?

Oven/Stove

Microwave

Refrigerator

Dish Washer

Clothes Washer

Clothes Dryer

Dryer Vent Cleaning

HVAC / Mini Split

Other

press Enter ↵

'Oops! something went wrong.',

Was your issue resolved?

Yes

press Enter ↵

'Oops! something went wrong.',

Why wasn't your issue resolved (If Known)?

press Enter ↵

'Oops! something went wrong.',

How do you feel about the quality of the repair?

1 → Bad

5 → Great

Bad Great

press Enter ↵

'Oops! something went wrong.',

How do you feel about the lead times?

Too Short

About the Right Length

Too Long

press Enter ↵

'Oops! something went wrong.',

How long was it from time you scheduled till we were able to make it out?

Same Day as Call

Next Day After Call

2 Days After Call

Within a Week

1-2 Weeks

More than 2 Weeks

press Enter ↵

'Oops! something went wrong.',

How do you feel about the communication you recieved in regards to scheduling?

1 → Very Dissatisfied

5 → Very Satisfied

Very Dissatisfied Very Satisfied

press Enter ↵

'Oops! something went wrong.',

Thank you for your feedback

We'll use this information to improve our services and performance!